Frequently asked questions

I installed RichDirt, but i can´t see it in 3ds Max.

Do you use 3ds Max Design ? If yes, uninstall and install again. 3ds Max Design users need to change the install path to C:\Program Files\Autodesk\3ds Max Design 2015. 2010,2011,2012,2013 for the other versions. Do the change after the installer started (it will ask you).

RichDirt is found in the ´Standard´ Maps. It works both for mental ray and V-Ray. The RichScene plugin is found in the ´Standard´ Materials.

How do i install RichScene ?

RichScene is installed with RichDirt. I.e. if you install RichDirt RichScene is added automatically. After starting 3ds Max you find it in the materials (not in the textures). If you purchased a key you need to start 3ds Max -2- times (technically the key is transferred from RichDirt to RichScene after the first start, so RichScene ´sees´ the key after the second start).

I ordered an upgrade but it i dont see the license

RichDirt Extreme requires an Extreme Upgrade. Likewise RichScene requires a RichScene upgrade. If you accidentially ordered the wrong upgrade send a mail, we will try to find a solution for you.

I want to do a crossgrade (RichDirt to RichScene)

Send a mail. Technically the shop does not support this. But there is an easy solution. Just ask.

I upgraded to V-Ray 3 and see a crash ?

V-Ray 3 is not directly compatible with V-Ray 2 for plugins. Download the new version (it is free). If you use 3ds Max Design make sure to change the install path to Design when the installer is opened.

I want to use RichDirt with Render Nodes, how are licenses counted ?

Render nodes don´t require extra licenses, all your investment in extra hardware is fully valid.

How can i determine the version of RichDirt that i have installed on my machine ?

RichDirt comes as max plugin in a file called RichDirt.dlt. 3ds Max has a tradition to call textures .dlt, materials .dlm, and objects .dlo. Since RichDirt is a texture map plugin its name is .dlt. Windows however does -not- display version information for .dlls that do not have the name .dll. Rename the .dlt to .dll, then right click with your mouse. Windows now shows the version information in the ´Details´ tab.

I have an idea / wish to be added to RichDirt - whom to contact ?

If you have wishes to add parameters / features to RichDirt don´t hesitate to send a mail using the contact page at contact .

I did a video using the trial version - do i need to do anything ?

The trial version is indeed free. You can create a video, and use it as you like, you don´t need to add a ´made with RichDirt´ statement. It is welcome to add a facebook like, or a post of an image that you did !

Which versions of Max are supported

As of january 2017 RichDirt supports Max 2011,12,13,14,15,16,17 With mental ray and V-Ray 2.0,2.1,2.2,3,2.4 and vray 3.x - all versions 64 bit.

Distributed bucket rendering (DBR) with V-Ray

To use RichDirt with ´dbr´ copy C:\Program Files\Autodesk\3ds Max 2017\plugins\richDirt2.dll to each of your slave machines (same folder on the slave machine).

Distributed bucket rendering (DBR) with mental ray

For ´dbr´ copy C:\Program Files\Autodesk\3ds Max 2015\mentalimages\shaders_autoload\mentalray\shaders\richDirt2_mr.dll. to each of your slave machines. The path changed to C:\Program Files\Autodesk\3ds Max 2017\Plugins\NVIDIA\Shaders\shaders_autoload\shaders\richDirt2_mr.dll for 3ds Max 2017.

Backburner with V-Ray

Network rendering via Backburner is technically different from network rendering via ´Distributed Bucket Rendering´ Like for ´DBR´ richDirt2.dll is required on every machine. One way to achieve this is a common directory for all plugins. To use a common directory one -must- use UNC paths. See the Autodesk documentation on Backburner and UNC paths. If you use UNC paths simply copy the dll once to this common directory. If you don´t use UNC paths there are 2 ways to get things to run: - copy the dll manually - or simply run the installer on each render node machine. The render nodes do -not- require licenses.

Backburner with mental ray

RichDirt for mental ray requires 2 dlls. One dll is richDirt2_mr.dll - this is the mental ray shader dll. The second dll is the UI and also contains V-Ray , it is typically found in C:\Program Files\Autodesk\3ds Max 2017\plugins\richDirt2.dll For mental ray you need to install both dlls, richDirt2_mr.dll is in C:\Program Files\Autodesk\3ds Max 2017\NVIDIA\shaders_autoload\mentalray\shaders\richDirt2_mr.dll

mental images and mental ray, are registered trademarks, and are trademarks of NVidia, in the U.S.A. and/or other countries. V-Ray and the V-Ray logo are registered trademarks of Chaos Software Ltd. in Bulgaria and/or other countries. Autodesk and 3ds Max are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. finalRender is a registered trademark of cebas Computer in Germany. All other brand names, product names, or trademarks belong to their respective holders.